What is Fast Track for Disabled Passengers?
Fast Track for Disabled Passengers is a priority service that helps disabled passengers complete airport procedures more quickly and conveniently. Instead of having to wait in line at regular check-in counters, disabled passengers will be guided through separate priority lanes and receive special assistance from professionally trained airport staff.

Benefits of using Fast Track
Significant time savings: Disabled passengers do not have to wait too long at check-in counters, saving time and effort.
Avoid crowds, reduce stress: Avoiding crowded places will help disabled passengers feel more comfortable and safe, especially for those who are prone to stress.
Professional support: Airport staff professionally trained in supporting disabled people will always be ready to help passengers throughout the journey.
Convenient facilities: Many airports have equipped special support facilities for people with disabilities such as elevators, dedicated walkways, convenient toilets, Braille and audio signs.
Safety assurance: Fast Track service helps ensure the safety of passengers with disabilities throughout their journey at the airport, minimizing the risk of accidents.
Respect for privacy: Airport staff will always respect the privacy and independence of passengers with disabilities.
Special support services
In addition to priority check-in, passengers with disabilities may also be provided with other special support services such as:

Wheelchair assistance: Airport staff will assist passengers in moving wheelchairs from the gate to the boarding position, and vice versa.
Boarding and disembarking assistance: Passengers will be assisted in boarding and disembarking the plane using specialized and safe equipment.
Information support: Airport staff will provide detailed information about services and facilities for people with disabilities in various forms such as text, images, audio or sign language.
Special support for each type of disability: Depending on the specific type of disability, passengers may be provided with other special support services such as:
Visually impaired: Voice guidance, guide dogs.
Hearing impaired: Written information, sign language interpretation.
Mobility impaired: Electric wheelchairs, lifting equipment.
Baggage support: Airport staff will assist passengers in transporting luggage.
How to register for Fast Track service
To use Fast Track service, passengers with disabilities should contact the airline or ticket agent at least 48 hours before departure to inform them of their needs. In addition, passengers can also register for this service directly at the airport when checking in.

Types of Disabilities Supported
Fast Track service is often applied to passengers with disabilities in:

Mobility: Wheelchair users, people with limited mobility, people with upper limb disabilities.
Visual: People who are blind or visually impaired.
Hearing: People who are deaf or hearing impaired.
Psychiatric: People with mental problems.
Intellectual disability: People with intellectual disabilities.
Fast Track service for passengers with disabilities is a big step forward in creating a friendly and inclusive airport environment. Thanks to this service, passengers with disabilities can be more confident when flying and enjoy their trip to the fullest.