The airport is not only a place for you to start and end your flight, but also a service center, providing many amenities and support for passengers to have the most comfortable travel experience. This article will introduce you to popular passenger support services at airports today, helping you better understand the benefits you can enjoy.
Popular passenger support services
Special support:
Passengers with disabilities:
Types of support: Wheelchairs, guides, dedicated restrooms.
Service registration process: Instructions on how to register for support services before departure.
Luggage regulations: Instructions on luggage size and weight for passengers with disabilities.
Pregnant women: Airlines and airports often have special regulations and services for pregnant women.
Children traveling alone: Unaccompanied children support services help ensure the safety and comfort of children during the flight.
Check-in services:
Priority check-in counter: For passengers who need to check in quickly, such as business class passengers, families with young children, and the elderly.
Self-service kiosk: Helps passengers check in and print boarding passes quickly and conveniently.
Airport services:
VIP lounge: Provides a luxurious and comfortable resting space with many amenities such as food, drinks, and free wifi.
Shopping area: A variety of shops selling souvenirs, branded goods, and duty-free products.
Dining area: Many restaurants and cafes serving a variety of dishes and drinks.
Other support services:
Information support: Airport staff are always ready to assist you in finding information about flights, airport services, and other issues.
Luggage support: Helps you transport luggage, find lost luggage.
Notes when using passenger support services
Contact in advance: You should contact the airline or airport before departure to register for special support services.
Prepare all documents: Make sure you have prepared all necessary documents such as air tickets, passports, visas.
Arrive at the airport early: You should arrive at the airport earlier than the scheduled time to have enough time to check in and enjoy the services at the airport.
