Traveling by plane can be difficult for the elderly, especially at large and crowded airports. Understanding this, airports and service providers have launched express pick-up and drop-off services, specially designed to help the elderly travel more conveniently and securely.
1. What is Express Pick-Up and Drop-Off Service?
Express pick-up and drop-off service (also known as airport support service, Fast Track service) is a service that supports passengers during the check-in process at the airport, including:
Pick up at the meeting point: Staff will pick up guests at the meeting point (eg: terminal door, parking lot) and assist them in moving inside the airport.
Support with check-in procedures: Staff will assist with check-in procedures, check in luggage and receive boarding passes.
Support through security and customs: Staff will guide and assist passengers through security and customs quickly.
Take guests to the boarding gate (for departing guests): Staff will take guests to the correct boarding gate and assist with boarding (if needed).
Pick up guests at the boarding gate (for arriving guests): Staff will pick up guests right at the boarding gate, assist with baggage claim and take guests to the area outside the airport.
2. Benefits of Express Pick Up and Drop Off Service for the Elderly:
Saving time and effort: Elderly people do not have to wait in line or move around a large airport.
Reducing stress and fatigue: Avoiding worries and pressures when having to do the procedures at the airport themselves.
Ensuring safety: Staff will assist and supervise you throughout your journey at the airport.
Comfortable and secure flight experience: Helping the elderly have an easier and more comfortable trip.
3. Types of Express Pick-Up and Drop-Off Services:
Standard service: Includes basic services such as check-in assistance, security clearance and pick-up/drop-off at the airport.
VIP/CIP service: Includes all services of the standard service, plus more premium amenities such as VIP lounge access, private airport shuttle.
4. How to Book Express Pick-Up and Drop-Off Services:
Book through service providers: There are many companies specializing in providing express pick-up and drop-off services at the airport. Choosing these services at service companies is becoming more and more popular, and the quality of service is also increasingly improved and perfected.
Book through the airline: Some airlines also provide this service to customers.
Book directly at the airport: However, booking in advance is often recommended to ensure service.
5. Notes When Using the Express Pick-Up and Drop-Off Service for the Elderly:
Provide detailed information: When booking the service, please provide complete information about the health status and support needs of the elderly.
Book the service in advance: You should book the service a certain amount of time in advance to ensure the best service.
Bring complete documents: Make sure the elderly bring complete identification documents and plane tickets.
Inform relatives: Inform relatives about using the service to give them peace of mind.
The express pick-up and drop-off service is a great solution to help the elderly have a more comfortable, secure and convenient flight. Choose this service to show your care and concern for your loved ones.